Technical Support Forum

This forum is for questions related to the Educational Portal and the various courses within. The system admin is notified whenever a new topic is started. From there you can continue conversations with support either on the forum or directly via email.


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PinnedWindows 8 Internet Explorer Browser Picture of William Wallace William Wallace 0 William Wallace
Wed, Dec 10, 2014, 9:27 AM
enrollment key incorrect Picture of erika johnson erika johnson 1 William Wallace
Fri, Sep 6, 2019, 8:48 AM
ekg reset Picture of Ashton Linder Ashton Linder 3 William Wallace
Tue, Sep 3, 2019, 11:25 AM
ekg retest Picture of Ashton Linder Ashton Linder 1 William Wallace
Tue, Sep 3, 2019, 8:46 AM
CERNER Picture of Erin Chapin Erin Chapin 1 William Wallace
Thu, Aug 1, 2019, 8:18 AM
Physical Environment Safety Question Picture of Erin Chapin Erin Chapin 1 William Wallace
Wed, Jul 31, 2019, 8:20 AM
Aseptic Technique: Principles and Practices Picture of Petra Newkirk Petra Newkirk 1 William Wallace
Thu, Jul 25, 2019, 12:44 PM
petnewk23 Picture of Petra Newkirk Petra Newkirk 1 William Wallace
Mon, Jul 22, 2019, 10:38 AM
EKG retest Picture of amira lawrence amira lawrence 1 William Wallace
Mon, Jul 22, 2019, 10:31 AM
HIPAA Test Picture of Jimmy Edington Jimmy Edington 1 William Wallace
Mon, Jul 15, 2019, 9:07 AM
ECG test Picture of Lori Stephens Lori Stephens 1 William Wallace
Thu, Jul 11, 2019, 8:15 AM
Completion Form Picture of Madison Wiley Madison Wiley 1 William Wallace
Fri, Jun 28, 2019, 3:28 PM
Cerner Cody Waybright Cody Waybright 1 William Wallace
Wed, Jun 26, 2019, 9:00 AM
 CAMC Mission, Vision, Values Picture of Madison Wiley Madison Wiley 1 William Wallace
Mon, Jun 24, 2019, 1:52 PM
Non-clinical education course Picture of Chava Urecki Chava Urecki 5 Chava Urecki
Fri, Jun 21, 2019, 9:05 PM
Not able to complete Physical Environment Safety module Picture of Perathu Kannu Rakesh Manivannan Perathu Kannu Rakesh Manivannan 4 Perathu Kannu Rakesh Manivannan
Fri, Jun 21, 2019, 2:31 PM
ECG tests-kept getting kicked out Picture of Kristie Matte Kristie Matte 1 William Wallace
Mon, Jun 17, 2019, 9:05 AM
2 accounts for inservices Picture of Penny Fee Penny Fee 1 William Wallace
Fri, Jun 7, 2019, 8:32 AM
2 accounts for inservices Picture of Penny Fee Penny Fee 0 Penny Fee
Thu, Jun 6, 2019, 10:38 PM
Timeout Picture of Kayla Shamblin Kayla Shamblin 3 William Wallace
Thu, Jun 6, 2019, 9:37 AM
RE: Annual EKG was to have 2 attempts. Picture of Penny Fee Penny Fee 1 William Wallace
Tue, Jun 4, 2019, 8:49 AM
Responding to Workplace Violence Picture of Tia Jordan Tia Jordan 3 William Wallace
Fri, May 10, 2019, 4:49 PM
not receiving credit for courses Picture of Kelsey Hinzman Kelsey Hinzman 5 William Wallace
Fri, Apr 26, 2019, 11:31 AM
karenperry Picture of karen perry karen perry 1 William Wallace
Mon, Apr 1, 2019, 8:32 AM
Courses will not load Picture of Tiffany Kinder Tiffany Kinder 3 William Wallace
Fri, Mar 29, 2019, 9:12 AM
course will not load Picture of Britany Prince Britany Prince 2 William Wallace
Fri, Mar 22, 2019, 8:38 AM
I can't get a course to open Picture of Kristie Workman Kristie Workman 3 William Wallace
Wed, Feb 6, 2019, 10:04 AM
no learning information before Q&A applet Picture of Sara Lindstrom Sara Lindstrom 1 William Wallace
Tue, Feb 5, 2019, 9:07 AM
Time Out Section Picture of Laura Witt Laura Witt 3 William Wallace
Thu, Jan 31, 2019, 8:38 AM
Certain classes are not loading Picture of Abin Paithuruthel Abin Paithuruthel 1 William Wallace
Fri, Jan 18, 2019, 8:51 AM
courses i completed are gone Picture of Alison Parsley Alison Parsley 1 William Wallace
Fri, Jan 11, 2019, 4:28 PM
Preventing Workplace Violence Picture of Andrea Weiskircher Andrea Weiskircher 1 William Wallace
Wed, Jan 2, 2019, 9:32 AM
AIDET, Workplace Violence and Infection Prevention not loading Picture of Jessica Kehl Jessica Kehl 1 William Wallace
Wed, Jan 2, 2019, 9:32 AM
Preventing workplace violence Picture of Jeremy Farmer Jeremy Farmer 1 William Wallace
Wed, Jan 2, 2019, 9:31 AM
Lock out Picture of ebony mason ebony mason 1 William Wallace
Wed, Nov 28, 2018, 11:41 AM
Cerner Picture of Savana King Savana King 3 William Wallace
Mon, Oct 1, 2018, 10:28 AM
Enrollment Key Picture of Ifeanyi Chukwuma Ifeanyi Chukwuma 1 William Wallace
Mon, Oct 1, 2018, 9:44 AM
Powerchart nurse will not load Picture of Tonya Utt Tonya Utt 1 William Wallace
Fri, Sep 28, 2018, 8:37 AM
No scores saved Picture of Adam Lanning Adam Lanning 1 William Wallace
Tue, Sep 25, 2018, 8:42 AM
Powerchart Nurse module Picture of Ashley Rogers Ashley Rogers 1 William Wallace
Tue, Sep 4, 2018, 9:01 AM
Modules are giving blank screens or not loading Picture of Teresa Spencer Teresa Spencer 1 William Wallace
Thu, Aug 30, 2018, 8:33 AM
Incomplete course Picture of Ashley Vance Ashley Vance 1 William Wallace
Thu, Aug 23, 2018, 8:27 AM
HELP! Picture of Ashley Vance Ashley Vance 1 William Wallace
Thu, Aug 23, 2018, 8:25 AM
Responding to Work Place Violence Certificate? Picture of Terri Farley Terri Farley 1 William Wallace
Mon, Aug 13, 2018, 12:26 PM
Responding to violence in the work place will not show Picture of Tasha Lewis Tasha Lewis 1 William Wallace
Tue, Aug 7, 2018, 2:55 PM
Inservices Picture of brandy boling brandy boling 1 William Wallace
Tue, Jul 17, 2018, 8:14 AM
Security awareness and privacy principles Picture of Sheena Shumpert Sheena Shumpert 1 William Wallace
Mon, Jul 16, 2018, 10:12 AM
Responding to workplace violence will not show complete Picture of Chelsea Pauley Chelsea Pauley 3 William Wallace
Mon, Jul 9, 2018, 10:14 AM
Corporate Compliance Picture of Jason Mullins Jason Mullins 1 William Wallace
Tue, Jul 3, 2018, 8:39 AM
Physical Environment Safety Orientation Picture of Ashley Carrier Ashley Carrier 1 William Wallace
Mon, Jun 18, 2018, 10:01 AM
Enrollment Key Picture of constance weems constance weems 1 William Wallace
Fri, Apr 27, 2018, 8:43 AM
Responding to Workplace Violence Picture of Alyson Johnson Alyson Johnson 1 William Wallace
Wed, Apr 4, 2018, 12:27 PM
Enrollment key My Girls Brian Givens 1 William Wallace
Tue, Jan 23, 2018, 8:17 AM
Certificate Picture of Savana King Savana King 1 William Wallace
Tue, Jan 16, 2018, 3:04 PM
Time Out Picture of Deborah Albert Deborah Albert 3 William Wallace
Thu, Jan 11, 2018, 10:55 AM
workplace violence class will not complete Picture of Jamie Hogan Jamie Hogan 1 William Wallace
Mon, Jan 8, 2018, 12:45 PM
Need CME certificates Picture of Barbara Michael Barbara Michael 2 William Wallace
Fri, Jan 5, 2018, 4:32 PM
CERNER POWERCHART NURSE NOT LOADING Picture of Tonya Utt Tonya Utt 1 William Wallace
Tue, Jan 2, 2018, 8:44 AM
Enrollment Key will not work Picture of Allie Gaskin Allie Gaskin 1 William Wallace
Wed, Dec 27, 2017, 9:06 AM
NH1162017 Picture of roland walker roland walker 0 roland walker
Mon, Oct 30, 2017, 6:20 PM
8 Types of Waste Not Scoring Picture of Jessica Davis Jessica Davis 1 William Wallace
Mon, Aug 21, 2017, 8:56 AM
hospital response workplace violence Picture of catherine rubis catherine rubis 1 William Wallace
Tue, Aug 15, 2017, 4:09 PM
corporate compliance Picture of catherine rubis catherine rubis 1 William Wallace
Mon, Aug 14, 2017, 8:48 AM
Respond to Workplace Violence Picture of Karina Del Sol Karina Del Sol 1 William Wallace
Mon, Jul 10, 2017, 8:39 AM
Cerner View Only Training Picture of Karina Del Sol Karina Del Sol 1 William Wallace
Fri, Jul 7, 2017, 11:07 AM
Dynamic Documentation Picture of Karina Del Sol Karina Del Sol 3 William Wallace
Fri, Jul 7, 2017, 11:04 AM
Enrollment Key Picture of Karina Del Sol Karina Del Sol 4 Karina Del Sol
Thu, Jul 6, 2017, 10:07 AM
CERNER Medication Reconciliation Score Picture of THI DIEM MY (PRISCILLA) BUI THI DIEM MY (PRISCILLA) BUI 1 William Wallace
Wed, Jul 5, 2017, 9:05 AM
Clinical Rotations: 8 Types of Wastes Picture of THI DIEM MY (PRISCILLA) BUI THI DIEM MY (PRISCILLA) BUI 1 William Wallace
Wed, Jul 5, 2017, 8:52 AM
TCT: The 8 Types of Waste Course scoring Picture of Sierra Cook Sierra Cook 1 William Wallace
Thu, Jun 22, 2017, 8:42 AM
Responding to Workplace Violence Lesson Down Picture of Christopher Callahan Christopher Callahan 1 William Wallace
Mon, Jun 19, 2017, 8:47 AM
Hippa Test Picture of Nicole Gillespie Nicole Gillespie 3 William Wallace
Thu, Sep 22, 2016, 8:07 AM
Printing Certificates Picture of Loren Mynes Loren Mynes 1 William Wallace
Mon, Sep 12, 2016, 12:26 PM
no grades for Cerner Training Picture of Kenneth Boggess Kenneth Boggess 1 William Wallace
Thu, Sep 8, 2016, 8:22 AM
Enrollment Key will not work Picture of Karrington Salyer Karrington Salyer 1 William Wallace
Tue, Aug 9, 2016, 10:25 AM
Enrollment Key will not work Picture of Karissa  Cox Karissa Cox 1 William Wallace
Wed, Aug 3, 2016, 2:00 PM
Completion form and HIPAA Statement form Picture of Shelby Jarvis Shelby Jarvis 1 William Wallace
Wed, Jul 20, 2016, 1:35 PM
Enrollment Key Change Picture of Amanda Smith Amanda Smith 1 William Wallace
Fri, May 20, 2016, 3:01 PM
PRINTING CERTIFICATES Picture of Jill Helmick Jill Helmick 1 William Wallace
Mon, Apr 4, 2016, 9:11 AM
cant find my enrollment key Picture of Jason  Mullins Jason Mullins 1 William Wallace
Fri, Mar 11, 2016, 4:04 PM
Clinical rotation modules will not completely load Picture of Amelia Dunbar Amelia Dunbar 3 William Wallace
Fri, Feb 5, 2016, 11:24 AM
Can not display items in the Security Awareness module My picture Dwayne Willis 2 Dwayne Willis
Fri, Nov 20, 2015, 11:35 AM
Required Modules for Intern Picture of Brentney Fields Brentney Fields 1 William Wallace
Tue, Sep 29, 2015, 9:52 AM
new hire paper work Picture of Paula Shipley Paula Shipley 1 William Wallace
Wed, Sep 9, 2015, 2:39 PM
Issues completing Security Awareness and Privacy Principles Picture of Ashley  Johnson Ashley Johnson 3 Ashley Johnson
Wed, Sep 2, 2015, 10:08 AM
Issues Completing Clinical Rotations Modules Picture of Judith Lau Judith Lau 1 William Wallace
Mon, Aug 31, 2015, 8:50 AM
HIPPA Module Picture of Anita Gunnoe Anita Gunnoe 4 William Wallace
Thu, Aug 13, 2015, 3:39 PM
Time Out Picture of Angela Miller Angela Miller 1 William Wallace
Wed, Aug 12, 2015, 4:19 PM
Certificate Picture of Caitlin Shaheen Caitlin Shaheen 1 William Wallace
Mon, Jun 1, 2015, 12:19 PM
Course Key and Picture of Renata Medina dos Santos Renata Medina dos Santos 1 Renata Medina dos Santos
Thu, May 28, 2015, 2:39 AM
Problems with Protecting and Handling Data Picture of Galeena Wileman Galeena Wileman 1 William Wallace
Mon, May 18, 2015, 3:00 PM
New Hire Paperwork Picture of Pansy Jackson Pansy Jackson 1 William Wallace
Thu, Apr 23, 2015, 1:00 PM
getting started Picture of Brittany Cooper Brittany Cooper 1 William Wallace
Thu, Apr 9, 2015, 12:50 PM
no score Picture of edmond hammons edmond hammons 1 William Wallace
Thu, Feb 12, 2015, 8:12 AM
Completion not showing up Picture of martine twist martine twist 2 edmond hammons
Thu, Feb 12, 2015, 4:16 AM
Code of Conduct video issues Picture of April Meadows April Meadows 1 William Wallace
Wed, Jan 28, 2015, 8:44 AM
Key Code is stating incorrect... Picture of amberly green amberly green 5 William Wallace
Mon, Jan 19, 2015, 1:10 PM
Finishing my courses Picture of Jessica Maxey Jessica Maxey 1 William Wallace
Mon, Jan 19, 2015, 9:04 AM
Need to find HIPPA Picture of Mackenzie Hall Mackenzie Hall 1 William Wallace
Fri, Jan 16, 2015, 1:13 PM
Orientation Education Picture of Marshall Young Marshall Young 1 William Wallace
Mon, Dec 29, 2014, 9:08 AM
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