Technical Support Forum

This forum is for questions related to the Educational Portal and the various courses within. The system admin is notified whenever a new topic is started. From there you can continue conversations with support either on the forum or directly via email.


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DiscussionStarted byRepliesLast post
PinnedWindows 8 Internet Explorer Browser Picture of William Wallace William Wallace 1 Polly Tsai
Fri, May 22, 2020, 3:25 AM
time out will not complete Picture of Kara Vernatter Kara Vernatter 1 William Wallace
Tue, Aug 25, 2020, 8:45 AM
Courses Picture of David Simmons David Simmons 3 William Wallace
Tue, Aug 18, 2020, 4:21 PM
Cerner Crossvenue Education Picture of Jordan Kayser Jordan Kayser 2 William Wallace
Tue, Aug 11, 2020, 9:59 AM
Module Locked Picture of Michelle Anderson Michelle Anderson 1 William Wallace
Wed, Jul 15, 2020, 1:56 PM
Medication Administration Picture of Shelby Miller Shelby Miller 1 William Wallace
Tue, Jul 7, 2020, 6:18 PM
Med Admin Picture of Austin Miller Austin Miller 1 William Wallace
Tue, Jul 7, 2020, 6:03 PM
Blood Admin will not check mark. Photo attached. Thank you Picture of Austin Miller Austin Miller 1 William Wallace
Tue, Jul 7, 2020, 5:39 PM
Blood Admin will not check mark. Picture of Shelby Miller Shelby Miller 1 William Wallace
Tue, Jul 7, 2020, 5:25 PM
security awareness module not showing completed Picture of yoginder yadav yoginder yadav 1 William Wallace
Wed, Jul 1, 2020, 12:24 PM
Courses show as last year Picture of Arthi Price Arthi Price 3 William Wallace
Thu, Jun 25, 2020, 5:24 PM
mkrussell Picture of MARY RUSSELL MARY RUSSELL 3 William Wallace
Thu, Jun 18, 2020, 9:46 AM
EKG Picture of Caressa Barth Caressa Barth 1 William Wallace
Tue, Jun 16, 2020, 2:42 PM
Not showing as completed Picture of Karington Kovacs Karington Kovacs 3 William Wallace
Mon, Jun 15, 2020, 11:03 AM
not showing as completed Picture of Dorothy Boughton Dorothy Boughton 5 William Wallace
Fri, Jun 12, 2020, 1:01 PM
8 Types of Waste Clinical Rotation Education Picture of Asa Ricketts Asa Ricketts 1 William Wallace
Wed, Jun 10, 2020, 11:21 AM
Modules won't open Picture of Courtney Parsons Courtney Parsons 3 William Wallace
Wed, Jun 10, 2020, 8:42 AM
The 8 Types of Waste Picture of Zachary Hanuschock Zachary Hanuschock 1 William Wallace
Wed, Jun 3, 2020, 5:43 PM
Obesity Sensitivity Picture of Carolyn Burnette Carolyn Burnette 3 Polly Tsai
Thu, May 21, 2020, 11:46 PM
Flash Player not working? Picture of Polly Tsai Polly Tsai 0 Polly Tsai
Wed, May 20, 2020, 9:32 AM
No grade or check mark for completed modules Picture of Kerri McCarthy Kerri McCarthy 0 Kerri McCarthy
Mon, May 11, 2020, 8:40 AM
EKG Test Picture of Chad Tomoser Chad Tomoser 0 Chad Tomoser
Fri, Apr 24, 2020, 5:10 PM
Corporate Compliance Picture of Rutvi Shah Rutvi Shah 0 Rutvi Shah
Sat, Apr 11, 2020, 2:50 PM
cherie13 Picture of Cherie Frazier Cherie Frazier 0 Cherie Frazier
Mon, Mar 30, 2020, 1:28 PM
EKG Test Picture of Kelsey Ison Kelsey Ison 1 Cherie Frazier
Mon, Mar 30, 2020, 1:19 PM
completed tests are not showing Picture of Gina Rhodes Gina Rhodes 0 Gina Rhodes
Mon, Mar 23, 2020, 3:35 PM
EKG reset Picture of Elizabeth Cappel Elizabeth Cappel 1 William Wallace
Tue, Mar 3, 2020, 8:38 AM
8 TYPES OF WASTE Picture of clara stone clara stone 1 William Wallace
Mon, Feb 17, 2020, 3:52 PM
The 8 Types of Waste Picture of Patricia Cook Patricia Cook 7 William Wallace
Thu, Feb 13, 2020, 12:55 PM
EKG not able to take Picture of Anna Morgan Anna Morgan 1 William Wallace
Wed, Feb 5, 2020, 10:19 AM
CERNER TRAININ Picture of samantha cole samantha cole 1 William Wallace
Fri, Jan 31, 2020, 2:56 PM
physical environment safety Picture of Sherri Gollihue Sherri Gollihue 1 William Wallace
Thu, Jan 30, 2020, 10:56 AM
SCORM packages cannot be opened Picture of samantha cole samantha cole 1 William Wallace
Wed, Jan 29, 2020, 4:45 PM
Physical Environment safety Picture of Nikki Miles Nikki Miles 1 William Wallace
Mon, Jan 27, 2020, 3:14 PM
Test Completion of clincal rotation Picture of Nikki Miles Nikki Miles 1 William Wallace
Mon, Jan 27, 2020, 2:57 PM
system locking up Picture of Glenna Cullers Glenna Cullers 1 William Wallace
Mon, Jan 27, 2020, 12:38 PM
Scorm package Picture of Jamie Thornton Jamie Thornton 1 William Wallace
Tue, Jan 14, 2020, 9:34 AM
Not able to view presentation for Radiation and OR Specific Education Material Picture of Karlie Holmes Karlie Holmes 5 Jessica Randolph
Fri, Jan 3, 2020, 4:27 PM
EKG Reset Picture of Roberto Ochoa Roberto Ochoa 1 William Wallace
Thu, Nov 14, 2019, 12:57 PM
physical environment blank screen Picture of Ruben Gonzales Ruben Gonzales 1 William Wallace
Mon, Nov 11, 2019, 3:45 PM
Missing test on completed courses. Picture of Alisha Hawk Alisha Hawk 1 William Wallace
Thu, Nov 7, 2019, 12:55 PM
EKG reset Picture of Alisha Hawk Alisha Hawk 2 Alisha Hawk
Thu, Nov 7, 2019, 9:22 AM
EKG reset Picture of Annie Rose Annie Rose 1 William Wallace
Thu, Oct 31, 2019, 8:49 AM
No presentation Picture of Miranda Love Miranda Love 1 William Wallace
Mon, Oct 21, 2019, 9:18 AM
attempts made Picture of Dorothy Boughton Dorothy Boughton 1 William Wallace
Tue, Oct 8, 2019, 2:51 PM
Med administration Picture of Dorothy Boughton Dorothy Boughton 1 William Wallace
Tue, Oct 8, 2019, 10:02 AM
enrollment key incorrect Picture of erika johnson erika johnson 1 William Wallace
Fri, Sep 6, 2019, 8:48 AM
ekg reset Picture of Ashton Linder Ashton Linder 3 William Wallace
Tue, Sep 3, 2019, 11:25 AM
ekg retest Picture of Ashton Linder Ashton Linder 1 William Wallace
Tue, Sep 3, 2019, 8:46 AM
CERNER Picture of Erin Chapin Erin Chapin 1 William Wallace
Thu, Aug 1, 2019, 8:18 AM
Physical Environment Safety Question Picture of Erin Chapin Erin Chapin 1 William Wallace
Wed, Jul 31, 2019, 8:20 AM
Aseptic Technique: Principles and Practices Picture of Petra Newkirk Petra Newkirk 1 William Wallace
Thu, Jul 25, 2019, 12:44 PM
petnewk23 Picture of Petra Newkirk Petra Newkirk 1 William Wallace
Mon, Jul 22, 2019, 10:38 AM
EKG retest Picture of amira lawrence amira lawrence 1 William Wallace
Mon, Jul 22, 2019, 10:31 AM
HIPAA Test Picture of Jimmy Edington Jimmy Edington 1 William Wallace
Mon, Jul 15, 2019, 9:07 AM
ECG test Picture of Lori Stephens Lori Stephens 1 William Wallace
Thu, Jul 11, 2019, 8:15 AM
Completion Form Picture of Madison Wiley Madison Wiley 1 William Wallace
Fri, Jun 28, 2019, 3:28 PM
Cerner Cody Waybright Cody Waybright 1 William Wallace
Wed, Jun 26, 2019, 9:00 AM
 CAMC Mission, Vision, Values Picture of Madison Wiley Madison Wiley 1 William Wallace
Mon, Jun 24, 2019, 1:52 PM
Non-clinical education course Picture of Chava Urecki Chava Urecki 5 Chava Urecki
Fri, Jun 21, 2019, 9:05 PM
Not able to complete Physical Environment Safety module Picture of Perathu Kannu Rakesh Manivannan Perathu Kannu Rakesh Manivannan 4 Perathu Kannu Rakesh Manivannan
Fri, Jun 21, 2019, 2:31 PM
ECG tests-kept getting kicked out Picture of Kristie Matte Kristie Matte 1 William Wallace
Mon, Jun 17, 2019, 9:05 AM
2 accounts for inservices Picture of Penny Fee Penny Fee 1 William Wallace
Fri, Jun 7, 2019, 8:32 AM
2 accounts for inservices Picture of Penny Fee Penny Fee 0 Penny Fee
Thu, Jun 6, 2019, 10:38 PM
Timeout Picture of Kayla Shamblin Kayla Shamblin 3 William Wallace
Thu, Jun 6, 2019, 9:37 AM
RE: Annual EKG was to have 2 attempts. Picture of Penny Fee Penny Fee 1 William Wallace
Tue, Jun 4, 2019, 8:49 AM
Responding to Workplace Violence Picture of Tia Jordan Tia Jordan 3 William Wallace
Fri, May 10, 2019, 4:49 PM
not receiving credit for courses Picture of Kelsey Hinzman Kelsey Hinzman 5 William Wallace
Fri, Apr 26, 2019, 11:31 AM
karenperry Picture of karen perry karen perry 1 William Wallace
Mon, Apr 1, 2019, 8:32 AM
Courses will not load Picture of Tiffany Kinder Tiffany Kinder 3 William Wallace
Fri, Mar 29, 2019, 9:12 AM
course will not load Picture of Britany Prince Britany Prince 2 William Wallace
Fri, Mar 22, 2019, 8:38 AM
I can't get a course to open Picture of Kristie Workman Kristie Workman 3 William Wallace
Wed, Feb 6, 2019, 10:04 AM
no learning information before Q&A applet Picture of Sara Lindstrom Sara Lindstrom 1 William Wallace
Tue, Feb 5, 2019, 9:07 AM
Time Out Section Picture of Laura Witt Laura Witt 3 William Wallace
Thu, Jan 31, 2019, 8:38 AM
Certain classes are not loading Picture of Abin Paithuruthel Abin Paithuruthel 1 William Wallace
Fri, Jan 18, 2019, 8:51 AM
courses i completed are gone Picture of Alison Parsley Alison Parsley 1 William Wallace
Fri, Jan 11, 2019, 4:28 PM
Preventing Workplace Violence Picture of Andrea Weiskircher Andrea Weiskircher 1 William Wallace
Wed, Jan 2, 2019, 9:32 AM
AIDET, Workplace Violence and Infection Prevention not loading Picture of Jessica Kehl Jessica Kehl 1 William Wallace
Wed, Jan 2, 2019, 9:32 AM
Preventing workplace violence Picture of Jeremy Farmer Jeremy Farmer 1 William Wallace
Wed, Jan 2, 2019, 9:31 AM
Lock out Picture of ebony mason ebony mason 1 William Wallace
Wed, Nov 28, 2018, 11:41 AM
Cerner Picture of Savana King Savana King 3 William Wallace
Mon, Oct 1, 2018, 10:28 AM
Enrollment Key Picture of Ifeanyi Chukwuma Ifeanyi Chukwuma 1 William Wallace
Mon, Oct 1, 2018, 9:44 AM
Powerchart nurse will not load Picture of Tonya Utt Tonya Utt 1 William Wallace
Fri, Sep 28, 2018, 8:37 AM
No scores saved Picture of Adam Lanning Adam Lanning 1 William Wallace
Tue, Sep 25, 2018, 8:42 AM
Powerchart Nurse module Picture of Ashley Rogers Ashley Rogers 1 William Wallace
Tue, Sep 4, 2018, 9:01 AM
Modules are giving blank screens or not loading Picture of Teresa Spencer Teresa Spencer 1 William Wallace
Thu, Aug 30, 2018, 8:33 AM
Incomplete course Picture of Ashley Vance Ashley Vance 1 William Wallace
Thu, Aug 23, 2018, 8:27 AM
HELP! Picture of Ashley Vance Ashley Vance 1 William Wallace
Thu, Aug 23, 2018, 8:25 AM
Responding to Work Place Violence Certificate? Picture of Terri Farley Terri Farley 1 William Wallace
Mon, Aug 13, 2018, 12:26 PM
Responding to violence in the work place will not show Picture of Tasha Lewis Tasha Lewis 1 William Wallace
Tue, Aug 7, 2018, 2:55 PM
Inservices Picture of brandy boling brandy boling 1 William Wallace
Tue, Jul 17, 2018, 8:14 AM
Security awareness and privacy principles Picture of Sheena Shumpert Sheena Shumpert 1 William Wallace
Mon, Jul 16, 2018, 10:12 AM
Responding to workplace violence will not show complete Picture of Chelsea Pauley Chelsea Pauley 3 William Wallace
Mon, Jul 9, 2018, 10:14 AM
Corporate Compliance Picture of Jason Mullins Jason Mullins 1 William Wallace
Tue, Jul 3, 2018, 8:39 AM
Physical Environment Safety Orientation Picture of Ashley Carrier Ashley Carrier 1 William Wallace
Mon, Jun 18, 2018, 10:01 AM
Enrollment Key Picture of constance weems constance weems 1 William Wallace
Fri, Apr 27, 2018, 8:43 AM
Responding to Workplace Violence Picture of Alyson Johnson Alyson Johnson 1 William Wallace
Wed, Apr 4, 2018, 12:27 PM
Enrollment key My Girls Brian Givens 1 William Wallace
Tue, Jan 23, 2018, 8:17 AM
Certificate Picture of Savana King Savana King 1 William Wallace
Tue, Jan 16, 2018, 3:04 PM
Time Out Picture of Deborah Albert Deborah Albert 3 William Wallace
Thu, Jan 11, 2018, 10:55 AM
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